Floral and sweet, my art comes from the moments I’ve spent tending plants in my garden.
Floral and sweet, my art comes from the moments I’ve spent tending plants in my garden.
When Do I Ship?
Orders are fulfilled Monday through Thursday.
All fulfilled orders will be taken to the post office by Friday 5pm of that week.
Do I ship internationally?
Not currently, I only ship within the United Sates.
Shipping times are extended during Covid-19 so for the moment I will only be shipping domestically.
Want the package to be sent as a Gift?
You can send a personal note in the gift package that is hand write by me, there’s a section in the checkout for writing out the personal note. I also wrap each shipment in tissue paper before adding it into the mailer.
Please email me at:
contact@emilyrosebartlett.com
ASAP after placing your order with any address changes. If you've already received a shipping notification, please email me so that I can expect a possible return to sender & we can find a solution.
What Sustainable Actions Do I take?
I made a page of the steps I take to provide the right quality and balance for my art practice.
HOW WILL YOUR ORDER BE SHIPPED?
I use USPS to ship all of my orders, package that have priority shipping come with a tracking number that will be received within 24/48 hours of printing the labels through email.
If there are issues with receiving the tracking number after 2 days contact me by email at contact@emilyrosebartlett.com and I will sort it out.
RETURNS, EXCHANGES & REFUNDS:
If the shop is at fault, for example if your item(s) were sent in error (wrong item, wrong quantity etc.) or are defective (damaged or mis-printed) we will cover shipping return and/or exchange charges.
You can ALWAYS cancel your order & have it refunded BEFORE YOUR ITEM HAS SHIPPED. Please notify me ASAP if you'd like to make any changes to or cancellations of your order.
Email me at: contact@emilyrosebartlett.com
LOSSES, DAMAGES & MISTAKES:
Please contact me at contact@emilyrosebartlett.com if you experience any delays, losses or other issues with shipping. If your order arrives with something damaged, missing, or incorrect, please email me at : contact@emilyrosebartlett.com within 10 days of receiving your order, so that we can either file a claim, replace your item, or provide you with a refund or equivalent coupon for future use.
Please note that we are not responsible for damages, losses or delays incurred by USPS.
